One Response

  1. APOLOGY EXPERT NAMES THE BEST AND WORST PUBLIC APOLOGIES OF 2009: POLITICS AND PASSION DRIVE MOST APOLOGIES THIS YEAR | NPS Image

    […] Chapman (The Five Love Languages) have a yard stick for measuring the sincerity apologies. On her blog, Jennifer rates public apologies on a 5 Star Scale. She has rated the apologies of Tiger Woods, Tim […]

Leave a Reply