What to Say When… Your Co-Worker Wants a Better Apology From You
Scenario: Francis works in an office in Chicago where she gets along well with her coworkers. But one afternoon a… read more
Scenario: Francis works in an office in Chicago where she gets along well with her coworkers. But one afternoon a… read more
Today, I spent a super-enjoyable hour talking about the book I co-authored with Gary Chapman, When Sorry Isn’t Enough with Lynne… read more
Scenario: Joy and Rich were arguing more often than they ever had before during their five years of marriage. Financially,… read more
In the introduction to “When Sorry Isn’t Enough”, Gary Chapman describes the path to the development of our new book…. read more
I’m often asked how I came up with the new concepts in “When Sorry Isn’t Enough”. I co-authored this book with Gary Chapman and it was released in May 2013. Here is an interview in which I answered that question: How did the idea of an apology language first come to your mind? During my six years of graduate training in clinical psychology at the University of Maryland, I made note cards about lessons I learned that might help my future clients. On these cards, I listed may Bible verses and quotes about conflict, forgiveness, grief, marriage, parenting, etc. Ten years ago, I made a note card that listed several different parts of an apology. At that time, I only had three parts of an apology, but I added to the list over the years and finally arrived at our five parts of an apology. [linkback]
Scenario: Henry believed Anne was perfect when they dated and got engaged. They shared common interests, similar friends, and really… read more
Scenario: Cathy was surprised when her husband, Jack, walked in with a big smile and the latest touch-screen computer tablet… read more