Picking Cotton
Click here to read a surprising tale of forgiveness that was recently featured on NPR. I understand that this improbable… read more
Click here to read a surprising tale of forgiveness that was recently featured on NPR. I understand that this improbable… read more
I’ve awarded 3 stars (out of a possible 5 stars) for Fonda’s 1988 apology. In the statement, she did a good job of expressing her regrets and admitting her mistakes. In a sign of sincere repentance, she looked towards the future and said that she will always carry the burden of her mistakes with her. [linkback]
Before Gary Chapman and I wrote When Sorry Isn’t Enough, we surveyed 400 people about what they look for in… read more
Singer Chris Brown issued an apology Sunday for an incident in which he allegedly assaulted his girlfriend, pop singer Rihanna,… read more
After three years of surveys, we have concluded that there are five basic elements to an apology. We have titled them the five languages of apology. Each person has a primary apology language, and one of the five speaks more deeply to them emotionally than the other four. The danger is that if you don’t speak their language, they may consider your apology to be insincere.
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