In our book, When Sorry Isn’t Enough, Gary Chapman and I talk about five essential parts of an apology. Our apology survey showed that the evidence of sincerity in apologies differs from person to person. In this blog post, I’ll examine one of our languages of apology in detail. Apology Language #1: Expressing Regret Read More » When Sorry Isn’t Enough.
Gary Chapman is well known as “The Love Language Man.” His New York Times book, The Five Love Languages, selling over 9 million copies, has become a classic. To have blissful relationships, showing love is a must. To have happy friends and co-workers, showing appreciation is essential. Recently, Dr. Chapman has embraced a second necessary ingredient for healthy relationships: dealing with offenses through apologies and forgiveness. In May, Gary Chapman and I released When Sorry Isn’t Enough, which tells readers how to make things right with anyone. We believe that these two books fit together like a hand in a glove. Both sets of tools are needed to make relationships work. Read More »
In our book, When Sorry Isn’t Enough, Gary Chapman and I talk about five essential parts of any apology. In this blog post, I’ll talk in detail about our first Apology Language: Expressing Regret. Regret focuses on what you did or failed to do and how it affected the other person. The offended one is hurt, and they want to know that you “get it.” Beyond saying, “I am sorry”, what else can you do? An apology has no impact unless it’s specific. Read More »
Today, I spent a super-enjoyable hour talking about the book I co-authored with Gary Chapman, When Sorry Isn’t Enough with Lynne Ford of WBCL radio. I talked with her about how to give a complete apology, what to do when you want an apology from someone else, how to teach children to apologize and more. I […]
In the introduction to “When Sorry Isn’t Enough”, Gary Chapman describes the path to the development of our new book. Other authors have talked about the components of a good apology but none have zeroed in on the powerful scripts others have in mind when we try to apologize to them. Here is his “Aha” […]