Speaking

Jennifer Thomas offers compelling keynote presentations and workshops for a wide range of events, including business conferences, relationship seminars, and staff training on customer service for organizations.

To book Jennifer for your next event, email booking@drjenniferthomas.com.

 

Speaking Topics

 

AUDIENCE FAVORITES:

My TEDx Talk

Are you looking for a brief, hard-hitting talk? Jennifer’s TEDx talk is packed full of laughs and dynamic take home points. Choose between a focus on love languages, emphasis on apologizing, or choose both for an unforgettable 30-minutes of her ideas worth sharing.

 

What to Say When Challenging Conversations Arise

Do you need simple, effective strategies for fixing real life challenges? Do you want a lively speaker who uses real life examples? Jennifer will engage your audience with these topics:

  • Use expert advice to bring heated arguments to a screeching halt.
  • Get out of the “dog house” today and restore valuable relationships.
  • Break out of conflict and succeed together.
  • Have the words to say what you don’t know how to express yourself.

MOST POPULAR:

WhenSorryIsntEnough_1281When Sorry Isn’t Enough

Even in the best of relationships, all of us make mistakes. We do and say things we later regret and hurt the people we love most. So we need to make things right. But simply saying you’re sorry is usually not enough. In this talk, Jennifer will unveil new ways to effectively approach and mend fractured relationships.  Jennifer will share these how-to’s:

 

  • Trade in tired arguments for honesty, trust, and joy.
  • Hear and be heard.
  • Move from clashing to caring.

LEADERSHIP CONSULTING:

When Sorry Isn’t Enough at Work

Even in the best companies, employees make mistakes. Customers get disappointed and without successful apologies, the companies will lose their business. Today’s marketplace requires that you know the essentials of successful customer service apologies. Simply saying you’re sorry is usually not enough. In this talk, Jennifer will help your employees turn disgruntled customers into your biggest supporters. Jennifer will share these how-to’s:

  • Make amends to customers in ways that save you money in the long run.
  • Make things right again by using my practical words and phrases.
  • Turn public relations disasters into trust-building opportunities.
  • Regain control of your executive schedule by no longer refereeing employee turf battles.

LEADERSHIP CONSULTING:

Engaging With Clients Through the Love Languages and Apology Languages

Are your clients disengaging and disappearing? Even in the best companies, clients may feel unappreciated or ignored. Learn how to keep your highly valued client relationships on track. Jennifer will show you how to “WOW!” your clients by:

  • Speaking the right love language.
  • Apologizing using all five of our apology languages.
  • Connecting with all of your clients, regardless of their gender.

AUDIENCE FAVORITE:

5LL-7.09.F.inddThe Five Love Languages

Grab hold of the concepts from Gary Chapman’s #1 New York Times bestselling book. Even in the best relationships, your love tank can run low. Jennifer will give you practical skills to:

  • Improve relationships by understanding the best way to show love is to speak the other person’s love language.
  • Offer appreciation in practical ways that will connect with the others in your personal & professional roles.

 

Buzz

What Others Are Saying:

“Jennifer, did an amazing job for our group!  She spoke to our whole company about apologies that really work. You can tell she is an expert, knows the material, and connects with every person. She was able to bring us together through participation. Since our time together, each employee has been excited to read her book. Better yet, we are still talking about our time with her and what we learned.”

Jill Johnson Sweat, CFP® Trust Company of the South

“The Virginia Peninsula Chamber of Commerce was proud to have Jennifer Thomas speak on The Five Love Languages for Valentines Day, February 13, 2014. This interactive event allowed the audience to first take a 30 question Love Language Quiz to learn about what their love language was before Jennifer further explained how you can answer the question “Is your love tank full?” I had a great time listening to the advice that Jennifer gave on how you can improve your relationship by simply learning your partners love language and using the correct key to their heart. I would highly recommend Jennifer Thomas as a guest speaker.”

Katie Wiggin, Event Manager

Virginia Peninsula Chamber of Commerce

To book Jennifer for your next event, email booking@drjenniferthomas.com.