Apology Expert and Author
Dr. Jennifer Thomas
In a world where misunderstandings are common, Dr. Jennifer Thomas stands as a beacon of reconciliation. As a clinical psychologist, business consultant, and co-author of the groundbreaking "The 5 Apology Languages™," she empowers individuals and organizations to navigate challenging conversations, mend broken relationships, and foster environments of trust and respect. Dr. Jennifer helps people turn bad situations into good outcomes based on The 5 Love Languages® and The 5 Apology Languages™.
Dr. Jennifer Thomas is a distinguished clinical psychologist and business consultant renowned for her expertise in apologies and relational repair. She is one of a handful of approved presenters for Gary Chapman’s #1 New York Times best-selling book series “The Five Love Languages ®.” In interactive presentations, she shares practical skills to improve relationships by understanding that the best way to show love is to speak the other’s love language™.
Her impactful work includes a TEDx talk on apologies in 2015 and co-authorship of "The 5 Apology Languages" and "Making Things Right at Work." As a coach and speaker for The 5 Love Languages team, Dr. Jennifer is dedicated to teaching what to say when challenging conversations arise for corporate groups, emphasizing that simply saying "I'm sorry" is often not enough.
Background & Passions
A native of Charleston, WV, Dr. Thomas pursued her academic journey at prestigious institutions, earning her B.A. at the University of Virginia and her Ph.D. in Clinical Psychology at the University of Maryland. Her rigorous academic background underpins her practical, evidence-based approach to relational dynamics.
Beyond her professional endeavors, Dr. Jennifer is deeply committed to community and nature. Her other interests include volunteer work, land conservation, and hiking, reflecting a holistic approach to well-being and connection.
Making Things Right at Work
Workplace conflict is inevitable. When it happens, how can you get back on track?
This book focuses on strategies and techniques for resolving workplace conflicts and making amends professionally. It provides practical advice on how to apologize effectively in the workplace, navigate interpersonal challenges, and restore trust and harmony among colleagues and within teams.
In Making Things Right at Work, Dr. Gary Chapman, #1 New York Times bestselling author of The 5 Love Languages®, is joined by business consultants Dr. Jennifer Thomas and Dr. Paul White to offer the strategies you need to restore harmony at work. You’ll learn:
How to discern the causes of workplace conflict
How to avoid unnecessary disputes
How to repair relationships when you’ve messed up
How to let go of past hurts and rebuild trust
Don’t let broken relationships taint your work environment. Take the needed steps to make things right . . . not tomorrow, but today. The success of your career depends on it!
Want to learn your Apology Language?
The 5 Apology Languages™
“I said I was sorry! What more do you want?”
Even in the best of relationships, we mess up. We say and do things we deeply regret later on. So we need to make things right. But just saying you’re sorry isn’t enough. That’s only the first step on the road to restoration.
In The 5 Apology Languages, Gary Chapman, the #1 New York Times
bestselling author of The 5 Love Languages®, partners with Jennifer Thomas to help you on the journey toward restored relationships. True healing comes when you learn to:
Express regret: “I’m sorry.”
Accept responsibility: “I was wrong.”
Make restitution: “How can I make it right?”
Plan for change: “I’ll take steps to prevent a reoccurrence.”
Request forgiveness: “Can you find it in your heart to . . . ?”
Don’t let hurts linger or wounds fester. Start on the path to healing today and discover how meaningful apologies can make your friendships, family, and marriage stronger than ever before.
The 5 Languages of Appreciation in the Workplace
This book delves into the nuances of apologies within the workplace environment. It explores the impact of apologies on workplace culture, employee morale, and team dynamics. The book offers practical advice and case studies on how to navigate workplace apologies successfully, fostering a culture of accountability and reconciliation.
