Do you have a hard topic to talk over with someone? Perhaps you need to circle back to a bad situation and offer an apology. Maybe you need to ask someone to act better next time. Whatever your challenging topic is, emails, texts, tweets and Facebook messages will all fall short.
Why? Because all these forms can sound harsh. Even if you thought about your words and chose them carefully, they can lack a gentle tone of voice for softening your message. Also, it’s hard to gauge through email and texts when to stop. Read More »