I’m Just Not Feeling It. Why So Many Apologies Fall Flat

Before Gary Chapman and I wrote When Sorry Isn’t Enough, we asked 400 people what they look for in sincere apologies.  We found that their answers fell into these five categories (we call them ‘apology languages’):

  • Apology Language #1: Expressing Regret I am sorry.”
  • Apology Language #2: Accepting Responsibility I was wrong.”
  • Apology Language #3: Restitution-Making Amends What can I do to make it right?”
  • Apology Language #4: Genuinely Repenting I want to change.”
  • Apology Language #5: Requesting Forgiveness Will You Please Forgive me?”
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Two Simple Things Your Relationships Need For Survival

Gary Chapman is well known as “The Love Language Man.” His New York Times book, The Five Love Languages, selling over 9 million copies, has become a classic. To have blissful relationships, showing love is a must.  To have happy friends and co-workers, showing appreciation is essential. Recently, Dr. Chapman has embraced a second necessary ingredient for healthy relationships: dealing with offenses through apologies and forgiveness.  In May, Gary Chapman and I released When Sorry Isn’t Enough, which tells readers how to make things right with anyone. We believe that these two books fit together like a hand in a glove. Both sets of tools are needed to make relationships work.  Read More »

Reese Gives a Blonde Apology

Actress Reese Witherspoon gave a lame apology for her recent drunken spat with police. Late Sunday night, the Academy Award-winning actress and he husband were arrested. Witherspoon released this apology through her Los Angeles-based spokeswoman, Meredith O’Sullivan Wasson: “Out of respect for the ongoing legal situation, I cannot comment on everything that is being reported […]

Justin Timberlake Apologizes for Friend’s Video Mocking Homeless People at His $6.5 Million Italian Wedding

Justin Timberlake has issued an apology for an insensitive video that his friend made without JT’s knowledge for his recent wedding. My favorite part of his statement is his grandfather’s advice. I’ll put that in bold below. Here’s the full statement: To my family, friends, and fans: The last time I wrote a letter like this, […]

Rush Limbaugh’s Apology Lacks Excellence in Broadcasting

Rush Limbaugh apologized Saturday to the Georgetown University law school student he called a “slut” and “prostitute” earlier in the week. The third-year law student had testified before Democrats in favor of President Obama‘s new rule requiring employers to offer health insurance plans that cover birth control. My rating of Limbaugh’s apology: 1 out of […]

Joe Paterno and the Penn State Scandal: Accepting Responsibility?

Update: Joe Paterno died of cancer on Jan. 22, 2012. I specialize in handling offenses.  To date, the Sandusky sexual abuse scandal in Pennsylvania has been long on offenses and short on apologies.  Given the pending trial/s, I imagine the apologies will be held until any future sentencing hearing.  In the meantime, here are my […]

Courtroom Apology by Murderer Anthony Sowell of Ohio: .5 (out of 5) Stars

Anthony Sowell, 51, of Ohio went on trial in June 2011 and was convicted in July on 82 counts: aggravated murder, kidnapping, corpse abuse and evidence tampering. WHAT HE SAID:   Before his sentencing, Sowell offered this apology to the families of his many victims: “Well, the only thing I want to say is, I’m […]