I’m Sorry, So Sorry: How To Show Your Regret

In our book, When Sorry Isn’t Enough, Gary Chapman and I talk about five essential parts of an apology. Our apology survey showed that the evidence of sincerity in apologies differs from person to person. In this blog post, I’ll examine one of our languages of apology in detail. Apology Language #1: Expressing Regret Read More » When Sorry Isn’t Enough.

What to Say When… You Have an Overdue Apology

Is anyone waiting for an apology from you? Are you waiting to hear words of apology from someone else? In talking with people about apologies, I’ve found that more people than not would like to hear an apology today. Read More »

What to Say When… You are Really, Truly Sorry

In our book, When Sorry Isn’t Enough, Gary Chapman and I talk about five essential parts of any apology. In this blog post, I’ll talk in detail about our first Apology Language: Expressing Regret. Regret focuses on what you did or failed to do and how it affected the other person. The offended one is hurt, and they want to know that you “get it.”  Beyond saying, “I am sorry”, what else can you do? An apology has no impact unless it’s specific.  Read More »

An Apology Cheat Sheet

What we have discovered in our research is that there are five fundamental aspects of an apology. We call them the five languages of apology. Each of them is important. But for a particular individual, one or two of the languages may show your sincerity more effectively than the others. That is, when you cover their primary language of apology, you make it easier for them to genuinely forgive you. When you fail to speak their language, it makes forgiveness more difficult.

Three Things Forgiveness Cannot Do

Forgiveness Does Not Heal Everything. We often have the mistaken idea that forgiveness will heal everything. Let me share three things that forgiveness does not do. (1) Forgiveness does not remove all the consequences of wrong doing. The father who abandons his children may repent ten years later, but forgiveness does not restore the ten years of void. Read More »

Newport News, VA Article About Apologies

I like this article very much- especially because she references my book with Gary Chapman, The Five Languages of Apology.

About this blog

    Gary Chapman is well known as the ‘love languages guy’.  His New York Times bestselling book, The Five Love Languages, has become a classic in the field of relationships.   In 2006, Gary Chapman and I released The Five Languages of Apology, which illuminates the steps for removing barriers in any relationship.  Our book […]