For more than a decade, Jennifer’s books, speaking engagements, and resources have helped others:

  • Get out of the “dog house” and restore valuable relationships.
  • Bring heated arguments to a screeching halt.
  • Break through barriers and build respect.
  • Grow their businesses by apologizing the smart way.
  • Offer apologies that are fully accepted.
  • Trade in tired excuses for honesty, trust, and joy.

The Apology Expert

Dr. Jennifer Thomas

Bestselling author, TEDx speaker, leadership consultant, and psychologist who helps people know what to say in any situation.

Dr. Jen enjoys teaching what to say when challenging conversations arise for corporate groups. Today’s world requires that you know the essentials of successful apologies. Simply saying you’re sorry is usually not enough. Dr. Jen helps people  turn bad situations into good outcomes based on The 5 Love Languages® and The 5 Apology Languages™.

She is one of a handful of approved presenters for Gary Chapman’s #1 New York Times best-selling book series “The Five Love Languages®.” In interactive presentations, she shares practical skills to improve relationships by understanding that the best way to show love is to speak the other’s love language™.

 

Current Speaking Topics:

The 5 Apology Languages™

Conflict Resolution in In-Person and Virtual Work Settings

The Five Love Languages®

 

Jennifer is the co-author of The 5 Apology Languages™ (previously published as When Sorry Isn’t Enough™) with Dr. Gary Chapman). Her books have been translated into twenty foreign languages.

Her expertise helps readers and leaders know the right things to say to keep growing. Jennifer prevents mishaps from becoming deal-breakers.

Jennifer has a Ph.D. in Clinical Psychology & Community Psychology from the University of Maryland. She earned a BA in Psychology from the University of Virginia.

What is your Apology Language?

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